Rental Agreement

📑 Table of Contents

1. Definitions

1.1 "Agreement"

This Rental Agreement and all attachments.

1.2 "Vehicle"

The automobile described in your booking, including all equipment, accessories, keys, and documents.

1.3 "Rental Period"

The time between pickup and return as specified in your booking, including any authorized extensions.

1.4 "Authorized Driver"

The Lessee named in the rental booking who has a valid driver's license.

1.5 "Security Deposit"

The refundable authorization hold placed on Lessee's credit card, in the amount set by the selected protection plan ($1,000 Use Own Insurance, $500 Standard, $0 Premium).

2. Rental Terms

2.1 Payment

• Full rental payment must be made before vehicle pickup
• Payment methods accepted:
  • Credit/Debit Cards (Visa, Mastercard, Amex, Discover) via Stripe
  • Venmo (@asgardfleet)
  • Cash (at pickup or delivery)
• Security deposit authorization hold placed separately (credit card required)
• All charges in USD

2.2 Security Deposit

• Authorization hold based on the selected protection plan: Use Own Insurance $1,000, Standard Protection $500, Premium Protection $0
• Released 3-5 business days after vehicle return with no damage
• May be captured (charged) up to the plan deductible if damage occurs

2.3 Rental Period

• Pickup and return times must be observed
• Late returns subject to $50/hour late fee
• Extensions must be requested and approved in advance
• Unauthorized extensions may result in vehicle recovery fees

2.4 Mileage

• Unlimited mileage included (reasonable use)
• Cross-country trips require advance approval
• Odometer readings recorded at pickup and return

3. Vehicle Use & Restrictions

3.1 Authorized Use

• Vehicle may only be driven by Authorized Driver listed in booking
• Must possess valid driver's license at all times
• Must be 21+ years old (25+ for premium vehicles like Tesla Plaid)
• Vehicle used for personal use only (no commercial use)

3.2 Prohibited Uses

3.3 Geographic Restrictions

• Vehicle may be driven within California and neighboring states
• Mexico travel prohibited without written authorization
• Off-road use prohibited (except Jeep on designated trails)
• Unpaved roads should be avoided when possible

4. Insurance & Liability

4.1 Insurance Coverage

All Asgard Fleet vehicles are covered by Asgard Fleet LLC's commercial insurance. Coverage details are available upon request. At booking, the Lessee selects a protection plan that determines the security deposit and the Lessee's maximum out-of-pocket responsibility for damage to the Vehicle:

• Use Your Own Insurance — no daily charge, $1,000 deposit; Lessee's own qualifying auto policy is primary and Lessee is responsible up to $1,000.
• Standard Protection — $45/day, $500 deposit; Lessee's damage responsibility is capped at $500.
• Premium Protection — $65/day, no deposit; Lessee's damage responsibility is $0.

If the Lessee selects Use Your Own Insurance, the Lessee's policy must, at minimum, include all of the following coverages and remain in force for the entire Rental Period, with the rented Vehicle as a covered "non-owned" or "rented" auto, and proof of coverage must be presented at pickup:

• Liability: bodily injury and property damage at California minimums or higher
• Collision: covering damage from any impact regardless of fault
• Comprehensive: covering theft, vandalism, fire, weather, glass, animal strikes, and other non-collision loss
• Uninsured / Underinsured Motorist (UM/UIM) — Property Damage: covering damage to the Vehicle caused by an uninsured, underinsured, or unidentified third party, including hit-and-run events
• Coverage applicable to the specific Vehicle class being rented (premium / EV / specialty vehicles may require additional coverage)

Standard Protection and Premium Protection do not require the Lessee to carry personal auto insurance for damage to the Vehicle. Under those plans the Lessee's responsibility for damage is limited to the plan deductible shown above.

4.2 Lessee Liability

• Lessee's responsibility for damage to the Vehicle is limited to the deductible of the selected protection plan: Premium $0, Standard up to $500, Use Own Insurance up to $1,000
• The security deposit may be applied toward the plan deductible, cleaning fees, tolls, tickets, loss-of-use, towing, storage, or any unpaid amounts
• Amounts covered by Asgard Fleet's commercial insurance beyond the deductible are not billed to the Lessee, except where coverage is excluded (Section 4.1)
• Damage from prohibited use, driving under the influence, reckless driving, or intentional acts is fully the Lessee's responsibility and is not limited by the plan deductible
• Lessee is responsible for the deductible and for loss of use during repair or replacement in the event of theft or total loss

4.3 Accident Procedure

5. Vehicle Condition

5.1 Pickup Inspection

• Lessee inspects Vehicle before accepting keys
• Pre-existing damage documented with photos/video
• Lessee confirms Vehicle is in acceptable condition
• Fuel level recorded (typically full tank provided)

5.2 Return Condition

• Vehicle must be returned in same condition as received
• Normal wear and tear acceptable
• Must be reasonably clean (interior and exterior)
• Fuel tank at same level as pickup (or paid refill fee)

5.3 Cleaning Fees

• Excessive dirt/mess: $50-150 cleaning fee
• Smoking/vaping odor: $250 deep cleaning fee
• Pet hair/odor: $100 cleaning fee
• Stains on upholstery: $150-300 cleaning/repair fee

5.4 Fuel Policy

• Vehicle provided with fuel level noted at pickup
• Return with same fuel level (typically full tank)
• Refill fee: $50 service charge + fuel cost
• Electric vehicles: Return with charge level above 20%

6. Maintenance & Breakdowns

6.1 Breakdowns

• Contact Asgard Fleet immediately: (916) 365-3653
• Roadside assistance included in rental
• Towing covered if not due to Lessee negligence
• Replacement vehicle provided if available
• Rental period extended at no charge during repairs

6.2 Maintenance Alerts

7. Traffic Violations & Tolls

7.1 Traffic Violations

• Lessee responsible for all traffic tickets during Rental Period
• $25 administrative fee if Asgard Fleet must process ticket
• Unpaid tickets may be sent to collections

7.2 Tolls & Parking

• Lessee responsible for all tolls incurred
• FasTrak available upon request ($2/day + tolls)
• Parking tickets are Lessee's responsibility
• Towing/impound fees are Lessee's responsibility

8. Cancellation & Refunds

8.2 Early Returns

• No refund for early returns
• Rental charged for full reserved period
• Extensions available if requested in advance

9. Damage & Loss

9.1 Damage Assessment

• Vehicle inspected upon return
• Damage documented with photos
• Lessee notified of damage charges within 48 hours
• Estimates obtained from reputable repair shops

9.2 Damage Charges

• Charged against the security deposit up to the plan deductible: Premium $0, Standard up to $500, Use Own Insurance up to $1,000
• Damage covered by Asgard Fleet's commercial insurance beyond the deductible is not billed to Lessee, except where coverage is excluded (Section 4.1)
• Damage from prohibited use, DUI, reckless driving, or intentional acts is billed in full to Lessee regardless of plan

10. Delivery Service

10.1 Delivery Options

10.2 Delivery Terms

• Lessee must be present at delivery location
• Valid driver's license must be presented
• 15-minute inspection and key handoff
• Delivery time estimates are approximate (traffic dependent)

11. Privacy & Data

• Asgard Fleet collects: name, email, phone, driver's license
• Information used for rental processing and communication
• Not shared with third parties (except as required by law)
• Vehicle may record GPS location, mileage, and usage data
• Data used for maintenance and safety purposes
• Not used for tracking unless Vehicle reported stolen

See our complete Privacy Policy.

12. Limitation of Liability

• Vehicle provided "as-is" after inspection by Lessee
• Asgard Fleet not liable for mechanical breakdowns
• Asgard Fleet not liable for consequential damages
• Replacement vehicle provided when available (no guarantee)
• Lessee assumes all risk of loss or damage during Rental Period
• Lessee liable for all costs arising from prohibited use
• Lessee responsible for personal property left in Vehicle

13. Dispute Resolution

13.1 Governing Law

• This Agreement governed by laws of California
• Any disputes subject to jurisdiction of California courts
• Venue: Sacramento County, California

13.2 Arbitration

• Disputes under $10,000 resolved through binding arbitration
• Arbitration conducted in Sacramento, California
• Each party bears own costs

14. Miscellaneous

• This Agreement constitutes entire agreement between parties
• Supersedes all prior oral or written agreements
• Modifications must be in writing and signed by both parties
• If any provision invalid, remainder remains in effect
• Failure to enforce any provision does not waive right to enforce

14.1 Electronic Acceptance